Shipping Policy

Shipping & Handling

  • Most items (capacitors, laptrays ) are dispatched from our local warehouse in Melbourne, Australia, or from Overseas warehouses/business partners in China. Please carefully check the item location in the description or main photo of each item, as it affects the delivery time.  

  • Local pick-up is possible. You may check before purchasing and coordinate the time/day for pickup.

Domestic:

  • Free local shipping in Australia for normal size/weight orders over A$20. Customers ordering large/bulky items from far remote suburbs must contact us before placing an order. 

  • You can select express shipping for local stock at a nominal extra cost. 

  • Under normal conditions, delivery in Australia takes between 3 and 10 working days after dispatch from the local AU warehouse, depending on your location. It may take longer to deliver in remote areas. 

  • International:

  • Buyers from outside Australia, please contact us for shipping rates before placing an order. We will return with shipping rates as soon as possible. 

  • We offer standard and express international postage to selected countries. All parcels will come with tracking information.  All details will be uploaded to your order details to keep you updated on the process.

  • Delivery time depends on the country however, standard postage under normal conditions usually takes 2-6 weeks , and express service takes 3-10 business days. 

  • Please note that customs and related Fees are the buyer's responsibility; you will not receive a full refund if the parcel is rejected or ceased by your country's customs.